Privacy Policy

Welcome to the ECS Credit privacy policy page, which is governed by our website and company, where you can get all details, especially those we get from the customers, to proceed with the lending services. As per the IT Act 2000, we collect personal information like Name, address, Email, Mobile number, Location, transactional details, and other data for the accomplishment of our services. However, it is essential to accept the terms and conditions before getting the loan because unless you accept it you cannot get the approval. So, hereafter, the details have been revealed pertaining to the personal data.

Data Collection

We collect the following data from the customer:

• Personal Information: Name, complete contact details like mobile number, email address, account details, date of birth, transactional information, and full transaction history.
• Communication Data: Transactional messages to collect information related to creditworthiness.
• Technical Data: Device information, IP address, device location, etc.

Data Usage

We use the data for multiple purposes, such as establishing communication, accomplishing loan services, and more:

• Service Provision: To provide loan services, especially for new customers.
• Research and Development: To accumulate precise information to improve our services.
• Communication: To establish clear communication with customers.
• Security: To manage security services.
• Legal Compliance: To maintain regulatory compliance.

Data Sharing with Third Parties

For better and speedy services, we may share some information with third parties:

• Service Providers: Providers delivering additional services.
• Affiliates: Third parties providing information and services.
• Legal Authorities: Legal team managing contractual data and services.

Data Security and Retention

We always keep customer data safe and secure, even when shared with third parties.

User Rights

Depending on location and eligibility, users have the following rights:

• Access: Choose loan approval as per requirements.
• Correction: Correct loan details such as amount or tenure.

Cookies

Our website uses cookies to enhance website speed, gather information, and improve services.

Terms and Conditions

Read and accept the terms before applying for a loan to proceed successfully.

Grievance

Our grievance officer is available to address all queries. Contact:

• Contact Number: +91 88009 64446
• Email Address: grievance@ecscredit.com

This Privacy Policy outlines how ECS Credit manages, protects, and shares your data. By using our services, you consent to the practices described here.